FAQ/How to Order
How do I place an order?
The process is very simple. We provide several choices to make creating your invitations easy to do. For brides wanting the most elegant wedding invitations, our invitation site allows you to customize the perfect invitation or announcement to share your special day.
Please refer to our online order site http://abeautifulcelebration.cceasy.com/
Excellent Quality Printing
Finest Papers
"Online Proof" System ~ Choice of Ink Colors
~ Choice of Lettering Style, Font Size
~ See Typeset Copy of Item
Quick Turnaround Time (Most items in 24 - 48 Hours)
Catalog Requests
We do not produce mail-order catalogs. See "Samples".
Foreign Languages
We can print foreign languages when the letters are from the English alphabet. In addition, we offer Spanish verses for wedding and Quince Años ensembles.
Printing Limitations
We & Carlson Craft reserve the right to refuse to print any copy that may be considered harassing, profane or abusive in nature.
Returns
We do our best to make sure each item is shipped exactly as it is ordered. Please contact us as soon as possible if you have a concern with your order.
Samples
Find the invitation you are interested in and click on the image. Click on "request a sample" link located top right of large view of image.
Security
We use “VeriSign,” the industry standard to provide protection for your credit card information. Your credit card number will be encrypted for safe transmission. We DO NOT store your credit card number after your order has been completed. You will need to re-enter your credit card every time you make a purchase. Your privacy is respected.
Checking Order Status
Simply click on the “Order Status/Reorder” link on the home page. You will need your confirmation number and zip code to recall your order. The status of your order will be displayed. If your order has shipped, you will be able to track it online.
Making Changes
If you’ve sent your order and you’ve found you’ve made a mistake, please call us immediately. We will confirm the status of your order, and will let you know if a change can be made. Please note additional fees may be required to stop your order to make a change. We encourage you to look over your order very carefully before sending it to avoid the cost of having it reprinted.
Order Cancellation
$10.00 Service Fee for each part of your order you request to cancel. If order has already been printed you will be charged full price of order.
Ordering More
Contact us immediately if you discover you need to increase the quantity. We will try to catch the order before it’s printed. The price for an additional 25 is always a better value than a new order for 25. Consider ordering an extra 25 in case of mistakes or last minute additions. If your order cannot be stopped before it is printed, we will notify you, and you will be charged the new order price.
Reorders
To place a reorder, please select the “Order Status/Reorder” link on the home page. You will need your confirmation number and zip code to recall your previous order. You can make the changes you want by editing your order and resubmitting it.
Rushes
Because our production time is so fast, we are unable to rush your order once it is in-house. However, we suggest you choose an expedited shipping method on the shipping screen to ensure the quickest delivery.
Wedding Invitations, stationery, anniversary products, baby products, greeting cards and special occasion invitations will ship in
24 - 48 Hours
International Shipping
We do provide international shipping to countries serviced by UPS. You may select the “International Shipping Available” link on the home page for a complete listing of the countries. Charges are based on weight and destination. In addition, Customs Duties and all Taxes are additional charges not included in this invoice and are the responsibility of the receiver due upon receipt of shipment.
NOTE: Most orders are shipped UPS Ground Service. Be sure to add on the appropriate shipping time (2-7 days) based on your location and shipping service level. For an expedited shipping service, please indicate method on shipping screen.
Can I choose my own text?
Absolutely. This is part of what makes our stationery so unique. Everything is custom.
What types of payment do you accept?
All orders are processed through PayPal. You do not need to have an account to pay via PayPal.